Christmas Ordering Guide

Top Tips for Ordering French Macarons This Christmas

It's the most wonderful and busiest time of the year!

That's why we wanted to make sure you had all the information you need to make sure you get your macarons in time for festive celebrations in December and the New Year.

If you don't see an answer to your question, please Contact Us or give us a call on 0131 285 5820.

We recommend placing an order online as early as possible and selecting your preferred delivery date at checkout.

Choose 23rd December as your preferred delivery date if you are looking to enjoy these on Christmas Day.

Due to the shelf life of the macarons, we don't recommend you have macarons delivered prior to 19th December if you plan to enjoy then on Christmas Day.

The last date you can receive macarons is 24th December ONLY IF you select the Special Delivery Guaranteed option at checkout.

We recommend that our macarons are eaten within 7 days and are best stored in the fridge. Make sure to bring them to room temperature a couple of hours before serving for the best flavour and texture. 

We don’t recommend storing macarons at room temperature (ambient) for more than 3 days as this will affect the texture of the macarons.  

If you plan on gifting French macarons, don't choose to have them delivered any earlier than 19th December.

We offer free delivery for orders over £40. These are sent with Royal Mail tracked delivery service.

Standard delivery for orders below £40 is £2.95 and these are sent with Royal Mail on a tracked service which can take 1-2 days.

You can choose Royal Mail Next Day Delivery at checkout for £6.50 to ensure your macarons get to you exactly when you need them.

Special Delivery Guaranteed by 1pm is available for £7.50.

If you choose a preferred delivery date at the checkout our team will dispatch 2 days ahead of that date with Royal Mail, if you have chosen free or standard shipping.

For orders with next day or guaranteed delivery, we will send these one day prior to your preferred delivery date.

If you have not entered a preferred delivery date at checkout we will dispatch your order for the next working day.

We use Royal Mail for the majority of our orders but if you have ordered a macaron tower for weddings and events or a large volume order, we may send this with DPD.

Absolutely, you can either leave a note to be printed on the packing slip or you can buy one of our Christmas cards and your message will be handwritten inside. You can select this at checkout.

Leave your message in the additional notes section on the shopping cart page before proceeding to checkout.

If you need to amend an address, note or delivery date please contact us as soon as possible.

During the festive period our macaron packing team will be very busy and if your order has been scheduled for dispatch we may be unable to make changes.

We don't gift wrap our orders but our gift boxes are absolutely gorgeous with a magnetic clasp - think jewellery box but for macarons!

Your French macarons will be posted in a branded Mademoiselle Macaron shipping box.

Our packing slips never detail any invoicing or prices. We know many people gift our macarons - who wouldn't?! - so we ensure that the packing slip will only show the name of the sender, the recipient's name and address, any note included in the additional notes section and the product that has been ordered.

Panic not! If you've paid by PayPal, Google Pay, Apple Pay or any other express pay option this can sometimes happen. However, it is because the final transaction detail takes place off site to our website.

We'll never include any prices or invoice information with our shipments. If you've received an order confirmation - you're set! Unless you have stolen your friend's credit card, we can't charge them!

We will be dispatching more macarons on 27th and 30th December - perfect for your New Year macaron fix!

Guaranteed delivery in time for New Year depends on the delivery service you choose at checkout. For mroe details, see below:

Orders placed between 12pm 23rd of December and 12pm 27th of December

Standard delivery: 1-2 days, Estimated delivery 28th – 30th December

Special Delivery: Estimated delivery 28th December 

 

Orders placed between 12pm 27th of December and 12pm, 30th of December

Standard delivery: 1-2 days, Estimated delivery 31st December – 3rd January

Special Delivery: Estimated delivery 31stth December

 

Orders placed after 12pm on 30th of December:

 Standard delivery: 1-2 days, Estimated delivery 4th – 6th January

Special Delivery: Estimated delivery 4th January

When you proceed through to entering your card details at checkout, there is a section for you to enter a discount code.

Our discount codes are not applicable to our shipping fees. We cannot apply a discount to an order once it has been placed.

Oui! You can order one of our gift cards and have them delivered straight to the recipient's email address or delivered to them via post. You can order one of our gift vouchers online.

This is perfect if you don't know what someone's favourite flavours of French macarons!

All of our macarons are suitable for vegetarians.

We have French vegan macarons available to buy online.

Our macarons are not officially halal certified.

You can find the full ingredient details per flavour on our flavour profile blog.

Oui!

Our macarons have undergone testing so that we can affirm that our French macarons are suitable for coeliacs and are gluten free.

Some macarons do contain alcohol such as the flavours in our Winter Soirée box where we have Baileys, Hot toddy and Gingerbread Espresso Martini as flavours.

You can find the full list of ingredients on our flavour blog.

Unfortunately due to the implications of Brexit, we are not able to send our French macarons outside of the UK.

You can select local pick up at the checkout and collect your order from our kitchen between 9am - 4pm, Monday-Friday.

You can find us at 11 Stewartfield Industrial Estate, Edinburgh EH6 5RQ.

The Christmas Luxury French Macaron Collection

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